January 2024

Interesting statistics from 2023

Dear partners,

As we enter the promising year of 2024, we would like to express our deep gratitude for your trust and continued partnership throughout 2023.  We are truly grateful for the opportunity to serve you.

Interesting statistics from 2023

 

Interesting statistics from 2023

Looking back at our tools and exchanges from the year just ended, we're delighted to share some interesting and fun statistics :

  • Total tickets opened: 115918 tickets
  • Spam blocked by Barracuda globally: 135 trillion
  • Phishing attempts blocked by our Barracuda IP instances: 14899 attempts
  • Account takeovers detected and remedied by our team: 32 events
  • Events detected by our managed detection and response solution: 40.4 million (816 alarms, of which 656 required intervention by our team)
  • Events at our offices for Natrixians (happy hour, game night, buffet, etc.): one per month!
  • Tickets for data backups: 69402 tickets
  • Telephone calls: 12928 calls
  • Time spent on the phone: 1317 hours 2 minutes 58 seconds
  • Overall partner satisfaction rate: 97.84%
  • Positive/neutral/negative responses to our satisfaction surveys: 2874/33/15
  • Data protected by our backup tool: 76.6TB
  • Encrypted data stored in the cloud via our backup tool: 60.8TB

 

These figures represent not only our achievements but also our collective effort to respond quickly and efficiently to your IT needs.  We are committed to continuing to meet and exceed your expectations over the coming year, all in the same spirit of positive and humane partnership.

 

Once again, thank you for your trust, your partnership, and for being an integral part of our journey. We wish you and your team a prosperous and happy New Year, filled with success and growth.

Best wishes,

The Natrix team.

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